Handled with Care.
Cypress Care provides durable medical equipment (DME) and medical supplies to claimants through a nationwide network of credentialed providers to ensure ample coverage and price competitiveness in every geographic area. With an extensive product catalog of 10,000+ suppliers with over 35,000 products, our DME and supplies program includes standard and specialty/custom orders, durable medical equipment (beds, commodes, walking aides), electrotherapy (TENS, muscle/bone stimulators), orthotics/prosthetics (braces, artificial limbs), medical supplies (wound care, hearing aids), and respiratory/IV (pain pump, enteral nutrition, oxygen, CPAP).
Our five step order management process consists of the following:
Roll over steps for our process details.
The primary goals of Cypress Care’s DME and supplies program are to provide the lowest net price products to claimants in a timely manner and reduce administrative burden on adjusters and case managers placing orders. Our program benefits include the following:
- Full visibility of DME and supplies rendered across entire book of business. Out-of-network bill re-pricing ensures bills are paid at fee schedule or at the usual and customary (U&C) rate for non-fee schedule items. This process provides customers complete visibility into the volume of services not being scheduled through Cypress Care’s network.
- Increased number of claims prospectively managed through in-network providers. Network utilization is maximized through soft channeling to specialty networks.
- Application of consistent processes and preferred rates across higher volume of claims. Average savings is 20%-30% off of fee schedule or U&C rate. Stewardship reporting provides a forum to measure program successes, review key metrics program accomplishments and identify new opportunities.
Contact a Cypress Care representative to learn more about our Durable Medical Equipment and Medical Supplies Services.