Cypress Care Offers An Innovative Approach To Servicing The Auto Insurance Industry - Providing A Complete End-To-End Cost Management Solution
Cypress Care’s goal is to facilitate policy holders’ voluntary participation in programs that streamline access to medically necessary pharmacy and ancillary health services. Our strategic relationships with all major pharmacy chains and our nationwide network of ancillary health services vendors provide the policy holder with an integrated health cost management solution. Cypress Care’s program allows the delivery of a seamless, fully integrated, and easy to use program offering the following key objectives:
- Elimination of out of pocket expenses for policy holders resulting in higher program utilization and optimized outcomes.
- Easy to use pharmacy program for adjusters, eliminating multiple touch-points and improving access to clinical specialists.
- Improved program outcomes based on application of clinical compliance protocols, ensuring appropriate dispensing of medically necessary prescription drugs. This includes aggressive conversion to generics when appropriate, improved network participation based on contracts with all major national pharmacy chains, and reporting capabilities addressing program results and further application of program management tools.
Customer Service
Cypress Care provides world-class customer service to our customers. The combination of our knowledgeable service representatives, experienced professionals and our advanced technology dramatically decreases the number of problems adjusters must handle when managing pharmacy and ancillary services-related claims issues. Superior customer service leads to less time on the telephone, more attention to critical claim details, and improved financial outcomes for our customers.
Cypress Care’s innovative programs offer sustainable solutions which effectively meet the dynamic needs of the auto insurance industry.