The Company
Collections Analyst
Primary Responsibilities
Incumbents in this job are responsible for collecting on delinquent accounts, processing and refund of accounts and/or researching and documenting overpayments/short payments of accounts. Incumbents prepare notifications for Cypress Care clients to secure payment; explain penalties, interest, and deadlines. Obtain and evaluate financial information; monitor and update status of accounts; recommend appropriate action. Other tasks as assigned.
Qualifications
- Experience 3-5 years in collections of large volume.
- The ideal candidate is highly motivated with demonstrated effective interpersonal skills.
- Insurance (Health) experience preferred but not necessary.
Skills/Ability to:
- Review and resolve open cash collection issues
- Review status of account and initiate or follow through with collection actions.
- Interact with Sales/sales support departments
- Ability to work in a fast growing, ever changing environment.
- Investigative techniques and processes
- Use basic/business math to solve problems
- Use the telephone in a professional and courteous manner
- Review and/or edit documents for accuracy and completeness Supervisory Responsibilities None
Work Environment:
Work performed in an office environment. Job performed while sitting
If you are interested in a career at Cypress Care, please submit your resume to hr@cypresscare.com
