The Company
Clinical Services Coordinator
Purpose/Objective:
The Clinical Services Coordinator will support corporate policies, programs and practice thorough communications and application in work environment. The Clinical Services Coordinator’s role requires a high degree of integrity, confidentiality, as well as strong interpersonal skills, organization, professionalism, and initiative.
Responsibilities and Functions
Directly reports to the Nurse Case Manager; The Clinical Services Coordinator is responsible for the following:
- Handle Intake Orders for Clinical Services (Outpatient PT ,OT, Chiropractic, Aquatic Therapy, etc)
- Input patients into system and create orders within Magnolia
- Place orders with vendors and efficiently monitor the referral
- Locate vendors within network or in patient’s area to provide clinical services,
- Coordinate discharges
- Manage Physical Therapy Cases (notes-for communication with Client Adjuster/ NCM. Coordinate continued authorizations through discharge, etc.)
- Answer questions on orders (owned by yourself or others) from our clients Adjusters or NCM’s
- Attain necessary Authorizations /pre-certifications as needed
- Communicate intelligently with clients and MD office staff/personnel
- Manage email inquiries from sales personnel, Clients Adjusters/NCM
Qualifications
- Prior medical terminology experience required
- Strong verbal and written communication skills; including excellent people skills
- Strong attention to detail and ability to work efficiently
- Must have excellent phone skills and be able to work well independently and with a team.
- Excellent spreadsheet skills (preferably Excel/Word) required
- Become familiar with managed care contracts, workers compensation legal requirements, and fee schedules may be required. Experience with sales activity reports
- Use of computerized billing software (a plus but not required)
- Associates degree in Medical sciences preferred but not required
If you are interested in a career at Cypress Care, please submit your resume to hr@cypresscare.com
